We’re looking for an Adobe Experience Platform developer to help a large organisation move its customer data, analytics and digital experience onto the Adobe stack. You’ll design how customer data is modelled and connected in AEP, build the reporting the business relies on in Customer Journey Analytics (CJA), and make sure the websites and systems feeding that data are instrumented correctly.
The migration is phased by business segment, and it includes moving CRM from Salesforce to ServiceNow. Each segment brings its own data, stakeholders and reporting needs. That calls for someone who builds things to be reusable and well documented, and who cares as much about getting the data model right as about shipping it.
If you’ve designed AEP data models, built CJA reporting that business teams depend on, or helped an organisation migrate its analytics onto Adobe’s platform, we’d love to talk to you.
Responsibilities
- Design and maintain the AEP data model: XDM schemas, identities and datasets, including batch and streaming ingestion.
- Configure CJA connections and data views, and build reporting and dashboards in Analysis Workspace.
- Migrate analytics segment by segment, checking data parity against legacy sources and signing off with stakeholders.
- Implement data collection with the Adobe Web SDK and Tags, and build or update AEM components where needed.
- Support the Salesforce to ServiceNow CRM migration, keeping identities and CRM data flowing into AEP and CJA.
- Maintain integrations, APIs, AWS delivery (CloudFront, Lambda) and CI/CD pipelines in GitHub Actions.
- Document data models, metric definitions and migration decisions so each segment can follow the same path.
Knowledge and skills
- Strong hands-on experience with Adobe Experience Platform and Customer Journey Analytics in production.
- Experience with the Adobe Web SDK / Experience Platform Tags.
- The ability to turn business questions into clear metrics and dashboards, and to explain the numbers to non-technical stakeholders.
- Experience with data migrations and validation, including identity resolution across systems.
- Experience with CRM integrations or migrations, ideally involving Salesforce and/or ServiceNow.
- Good JavaScript and CSS skills, and familiarity with AEM (ideally Edge Delivery Services / headless).
- Working knowledge of REST/GraphQL APIs, AWS and GitHub Actions.
- Great English level (B2+).
Nice to Have
- Adobe certifications (AEP, CJA, Real-Time CDP or AEM).
- Experience migrating from Adobe Analytics to CJA.
- SQL, ideally AEP Query Service.
- ServiceNow or Salesforce certifications.