In a tight span of two weeks, Thinslices collaboratively diagnosed and rectified key product challenges for Canopy, just before 2020. Our swift intervention led to the unveiling of an enhanced insurtech product, improving functionality and user experience.
Just before 2020, as the platform was gaining momentum, we created a 2-phased plan to help fix critical issues. With just two weeks to understand, address, and rectify the product's bugs and blockers, the challenge lay in swift yet effective interventions, ensuring that quality wasn’t sacrificed for speed.
During phase one we assembled a team of five people with the main goal of improving overall product functionality for critical features.
The team went on to create a list of technical debt, a detailed backlog of stories, a next version roadmap and an accountability chart for key people developing the product.
Phase two saw us create an admin panel for Canopy employees to ensure manual validation for a renter's passport that couldn't be automated at that time. We also improved the UI/UX of the agency-side admin panel where agents manage tenancy agreements.
* The project took place in 2019. Since then, Canopy has rebranded and increased their product's success under new management.